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01 April 2021
One year on – 100% confidence

Thank you to everyone who took part in our annual patient survey. We all know it has been a challenging year for everyone and we were delighted to see that 100% of you gave 5 out of 5 in reply to the statement “I have confidence in the practice’s Covid-19 precautions.”

Patient survey 2021: the results

The information available to me (eg website, emailed leaflets) covers all that I need to know about using the practice’s services and looking after my dental care. 99% agreement

I’m usually able to book appointments at times that suit me. 99% agreement

I believe the practice provides fair value for money. 96% agreement

The practice is always clean and tidy. 99% agreement

I always feel well treated when I call to make an appointment or visit. 100% agreement

I have confidence in the knowledge and abilities of the dentist, hygienist and others in providing my dental care. 99% agreement

I’m always treated with dignity, gentleness and care by the dentist and others. 100% agreement

My opinion is always taken into account when my treatment options are being discussed and agreed. 100% agreement

I have confidence in the practice’s Covid-19 precautions. 100% agreement

I will recommend the practice to another person. 99% agreement

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